Narrow Barcelona street with warm string lights at night — Velares concierge

Barcelona,
handled.

One concierge. One city. The best tables, bars, nightlife, hidden spots.
You message, he handles everything. While you enjoy Barcelona.

F
Franco — Your Barcelona Insider
60+ venues he knows by name
Accepting requests
How it works
Reply within 2 hours
We speak 🇬🇧 🇮🇹 🇪🇸 🇩🇪
100% refund if we can't deliver
What we handle

Tell Franco the occasion.
He'll handle it.

Franco has spent eight years getting to know Barcelona's best venues personally — the managers, the hosts, the people who pick up when he calls. You tell him what you need. He knows where to go and who to talk to.

Dining & Tables
Disfrutar has a 3-month waitlist. Lasarte seats 40. Tickets doesn't pick up. Franco knows who to call. That's the difference.
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Nightlife
The line at Pacha is 200 deep. VIP tables, guest lists, bottle service — Franco works to get you past the queue, not into it.
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Cocktail Bars
Paradiso — World's Best Bar — is behind an unmarked fridge door. Two Schmucks doesn't take reservations. Unless you know who to ask.
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Brunch
Saturday morning, Mediterranean sun, a table that sold out Wednesday. DJ brunches, rooftop terraces, garden tables — the slow starts that turn into the best afternoons.
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Private Spaces
A rooftop nobody knows about. A wine cellar that seats twelve. The private rooms behind the restaurants you've already heard of.
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Local Hidden Gems
The pintxos bar with no sign. The terrace your Airbnb host doesn't know about. The places eight million tourists walk past every year — and never find.
Discover this →
Corporate
Your team flies in Thursday. By Friday, Franco has them at the best table in the city. Client dinners, offsites, executive travel — handled under your brand, invoiced to your company.
Group access Team offsites Client entertainment Executive travel Volume pricing
Get a proposal
Three steps

How it works.

01
Send your request
Romantic dinner, guest list at a club, brunch on Sunday — whatever you need. Be specific, it helps. WhatsApp, email, or the form below.
02
Franco handles it
You pay, Franco gets to work. He contacts the venues, works his connections, and comes back with a confirmed spot. You get updates at every stage.
03
Show up and enjoy
Confirmation in your inbox. You get the dress code, directions, and everything you need to walk in ready.
Franco — Your Barcelona Insider

Franco
Cascarano.

Franco Cascarano on LinkedIn

Twenty years in luxury hospitality. Five-star hotels, private members' clubs, VIP floors. I was Head of Concierge for a property with 900 VIP members and 170 luxury partners. Then I built my own hospitality group — four venues, 47 staff.

Eight years ago I moved to Barcelona. I got to know the city the way you can only do by living here — eating at the same places, showing up on the slow nights, becoming a regular. I know 60 venues personally. The managers, the hosts, the bartenders. That's what you're hiring.

You don't need another booking app. You need someone who knows the city and picks up the phone for you.

20 yr
in luxury hospitality
8 yr
deep in Barcelona
60+
venues he knows personally
Franco — Barcelona concierge
Where we take you

Franco's
shortlist.

Every venue below is one Franco knows personally — the best table, the right night to go, the person to call. This isn't a directory. It's a shortlist built over eight years in the city.

⚑ High-demand spots fill up fast. The earlier you message, the better the table.

Disfrutar Barcelona — Michelin restaurant concierge reservation
Dining ★★ Michelin
Disfrutar
Voted world's #1 restaurant. Three-month waitlist online. Franco knows the venue personally and will work to get you a table. The elBulli team's masterpiece — and the hardest reservation in Spain.
Tasting menuBest in worldL'Eixample
Get me in
Subject to venue availability
Lasarte Barcelona — 3 Michelin stars restaurant concierge
Dining ★★★ Michelin
Lasarte
Three Michelin stars. Martín Berasategui's crown jewel in Barcelona. The kind of dinner where nobody checks their phone.
3 starsFine diningEixample
Get me in
Subject to venue availability
Tickets Barcelona — Albert Adrià tapas restaurant reservation
Dining Michelin
Tickets
Albert Adrià turned tapas into theatre. Every plate surprises. Reservations vanish in seconds online. Franco knows who to call.
TapasAlbert AdriàPoble Sec
Get me in
Subject to venue availability
Àbac Barcelona — private dining concierge reservation
Dining ★★ Michelin
Àbac
Two stars, tucked in the hills above Barcelona. Jordi Cruz's kitchen. Quiet enough to hear the wine pour. The dinner you'll talk about for years.
PrivateTerraceTibidabo
Get me in
Subject to venue availability
Bodega 1900 Barcelona — Michelin star restaurant access
Dining Michelin
Bodega 1900
Albert Adrià's other gem — a Michelin-starred vermouth bar in a Belle Époque setting. The kind of place where locals celebrate birthdays. Not on your tourist app.
Spanish classicsAlbert AdriàEixample
Get me in
Subject to venue availability
Pacha Barcelona — VIP nightlife concierge table booking
Nightlife, VIP Tables
Pacha Barcelona
The name that needs no introduction. World-class DJs, terrace over the sea, and a VIP floor where the night starts at 2am. Barcelona's nightlife benchmark.
VIP tableBottle servicePort Olímpic
Get me in
Subject to venue availability
Opium Barcelona — beach club VIP access concierge
Nightlife, Beach Club
Opium Barcelona
Dinner at golden hour. Dancing by midnight. The sun comes up and you're still on the seafront. Opium is three venues in one — and every one delivers.
BeachDinner + clubBarceloneta
Get me in
Subject to venue availability
Sutton Club Barcelona — exclusive members club VIP access
Nightlife, VIP Club
Sutton Club
Uptown. Discreet. The door policy is a feature, not a bug. Where Barcelona's own crowd goes when they want a night without tourists.
MembersUptownSarrià
Get me in
Subject to venue availability
Eclipse Barcelona W Hotel rooftop bar — VIP concierge access
Nightlife, Rooftop Bar
Eclipse Barcelona
26th floor of the W Hotel. The Mediterranean on one side, Sagrada Família on the other. The sundowner spot where Friday night begins — if you have the reservation.
RooftopSkybarW Hotel
Get me in
Subject to venue availability
Paradiso Barcelona — World's Best Bar concierge reservation
Cocktail Bar World #1
Paradiso
Walk into what looks like a pastrami shop. Open the fridge door. The World's Best Bar is on the other side. You either wait two hours in line — or you text Franco first.
World's bestSpeakeasyEl Born
Get me in
Subject to venue availability
Two Schmucks Barcelona — Top 50 cocktail bar reservation
Cocktail Bar, Award-Winning
Two Schmucks
World's Top 50. They don't do menus — they do conversations. Tell the bartender what you're feeling and watch them build something nobody's ever tasted.
Top 50 worldCreativeEixample
Get me in
Subject to venue availability
Dr Stravinsky Barcelona — molecular cocktail bar booking
Cocktail Bar, Hidden Gem
Dr. Stravinsky
The bartender here has a chemistry degree and it shows. Molecular, cerebral, beautiful. The kind of bar you leave smarter than when you walked in.
MolecularEl BornIntimate
Get me in
Subject to venue availability
Bar Calders Barcelona hidden gem
Hidden Gem, Poble Sec
Bar Calders
Every local in Poble Sec knows this place. No tourist has ever found it on Google. The pintxos are perfect, the wine is cheap, and the vibe is pure Barcelona.
Local favouritePintxosPoble Sec
Get me in
Subject to venue availability
Rooftop Bar Barcelona hidden gem
Hidden Gem, Eixample
La Terrassa Secreta
No TripAdvisor listing. No Instagram geotag. Just a rooftop, natural wine, sunset over the Eixample grid, and the sound of a city that doesn't know you're watching.
RooftopNatural wineLocals only
Get me in
Subject to venue availability
Hidden Barcelona restaurant
Hidden Gem, Gràcia
El Racó de Gràcia
No sign. Fourteen seats. A chalkboard menu that changes with whatever came from the market that morning. Walk in a tourist, leave feeling like you live here.
No reservations (until now)CatalanGràcia
Get me in
Subject to venue availability
Barcelona brunch terrace
Brunch, Eixample
Federal Café
The brunch that started Barcelona's brunch obsession. Australian eggs, garden patio, natural light pouring in. Always full by 11am — unless someone saved you a spot.
TerraceAll-day brunchEixample
Get me in
Subject to venue availability
Barcelona rooftop brunch
Brunch, Gothic Quarter
Milk Bar & Bistro
Brunch until 4:30pm — because this is Barcelona and mornings are optional. A small, warm room in the Gothic Quarter, perfect Benedicts, and nowhere you need to be.
Late brunchGothicCosy
Get me in
Subject to venue availability
DJ brunch Barcelona
Brunch + DJ, Barceloneta
Weekend DJ Brunch
Saturday, noon, the DJ drops the first track and the Cava starts flowing. By 3pm you've forgotten you had evening plans. Sells out by Thursday — message Franco before then.
DJ setSea viewWeekend only
Get me in
Subject to venue availability
Not sure what you want? Tell Franco the occasion — he'll pick the perfect spot.

Simple pricing

One price. Full refund
if it doesn't happen.

You pay, Franco gets to work. If he can't get you in, you get every cent back. No questions.

One Request
€50
per request · any category
Personal concierge — not a booking app
Any category: dining, clubs, bars, brunch
Franco replies within 2 hours
Can't get you in? Full refund guaranteed
Service in 🇬🇧 🇮🇹 🇪🇸 🇩🇪
Best value
The Weekend
€120
3 requests · valid 30 days · saves €30
Everything in One Request, plus:
Mix 3 requests across any category
Priority handling — you jump the queue
Plan a full weekend in one message
Save €30 vs. booking individually
The Partnership
B2B
tailored to your volume & use case
Everything in The Weekend, plus:
Volume pricing from 5+ requests/month
Monthly invoicing & reporting
Direct communication channel
White-label service under your brand

100% refund if we can't deliver  ·  Stripe-secured payments  ·  No hidden fees

Any
questions?
The short answers are here. For the long ones, just message Franco directly.
Franco@velares.com
What exactly do you do?

You tell me what you want in Barcelona — or just the occasion — and I handle it. I've spent eight years getting to know this city's best venues personally. I pick up the phone, talk to the right people, and come back with a confirmed spot. You just show up.

How do I know what's happening with my request?

You'll get updates via WhatsApp and email at every stage — no guessing, no radio silence:

✦ Received

Got it. I'm on it.

✦ Working on It

I'm talking to the venue now.

✦ Confirmed

Done. Your spot is locked in.

How fast will I hear back?

Within 2 hours during working hours — Mon–Wed 9:00–18:00, Thu–Sat 12:00–20:00 Barcelona time. Message me at 3am on a Sunday? I'll pick it up Monday morning and you'll have an answer before lunch.

How far in advance should I reach out?

24 hours is ideal. But I handle same-day and last-minute requests regularly — sometimes the best nights are the unplanned ones. Don't even know where you want to go? Just tell me the occasion and the group size — I'll pick the perfect spot. The earlier you message, the better the table.

Do I pay before or after confirmation?

You pay upfront — that's how I start working immediately. I pick up the phone, call the venue, and work to get you in. If I can't secure your spot, you get a full refund. Every cent, no questions asked. You're never paying for something that didn't happen.

How does the 3-request bundle work?

€120 gets you 3 requests across any category — dinner Friday, club Saturday, brunch Sunday. Use them however you want within 30 days. That's €30 saved and priority handling on all three.

What if I don't use all 3 requests?

They're valid for 30 days from purchase. After that, unused requests expire — no extensions, no transfers. My advice: book as soon as you have dates. Even rough dates help me start working.

What's your refund policy?

If I can't get you in, you get a full refund immediately — no questions, no hassle. I'll suggest an alternative that's just as good before we go the refund route. Once your reservation is confirmed, the fee is non-refundable — by that point I've made the calls, done the work, and your seat is held.

Can I change my reservation after it's confirmed?

Time changes? Usually yes, if the venue has the slot. Switching to a different venue entirely is a new request. Pro tip: tell me your first choice and a backup when you submit — it gives me more to work with.

Is my payment information safe?

Completely. Everything goes through Stripe — the same payment infrastructure behind Amazon and Google. Your card details never touch my servers. Not even I can see them.

Do you work with companies?

Absolutely. Client entertainment, team offsites, executive travel — with monthly invoicing, reporting, and a direct channel to me. Email B2B@velares.com and I'll have a tailored proposal in your inbox within 24 hours.

Anything I should know before I go?

Three things: arrive on time (venues hold tables for 15 minutes max), dress appropriately (Barcelona venues care about this), and if you're not sure about anything, just ask me. The venue always has final say on entry and seating — but I'll make sure you show up prepared.

Velares® Barcelona
Start your request
Franco gets to work as soon as you pay. 2-hour response.
1
Request
2
Your details
3
Review & send
1What do you need?
Service type *
Dining & Tables
Nightlife & VIP
Cocktail Bars
Private Spaces
Local Hidden Gems
Corporate
Other
Date *
Arrival time (approx)
Guests *
City
📍Barcelona
Venue preference (optional)
Type of experience *
Tell us more
2Your details
Full name *
Email *
Phone (WhatsApp preferred)
What happens next: As soon as you submit, Franco receives your request and starts working on it. You'll hear back within 2 hours during working hours — Mon–Wed 9:00–18:00, Thu–Sat 12:00–20:00 CET. For the best experience, we recommend booking at least 24 hours in advance.
3Review & send
📩 Just enquire first
Franco replies within 2 hours. You pay when you're ready, and that's when he starts calling venues.
⚡ Pay now — Franco starts immediately
Paid requests are handled first. Full refund if he can't deliver.

🔒 Stripe secure checkout · Refund guaranteed if unfulfilled

Corporate & Partnerships
Partner with Velares.
Give your clients Barcelona access through someone who actually knows the city — not a call centre.
60+
Venues Franco knows personally
8yr
Barcelona insider
24–48h
Proposal turnaround
€50
From, per request
01 What kind of partner are you? *
🏦
Bank / Financial Institution
Offer Velares as a premium member perk or card benefit
✈️
Travel Agency / DMC
Book for your clients, earn commission, white-label access
🏨
Hotel / Hospitality
Enhance your concierge desk with Barcelona's best access
💼
Corporate
Team offsites, client entertainment & reliable access on demand
🎪
Events & Brand
Venue hire, group bookings, brand activations & exclusive experiences
Members Club / Lifestyle
Premium lifestyle service for your club's Barcelona moments
02 Your details
03 What do your clients need? *
🍽️ Michelin & Fine Dining
🎶 VIP Nightlife & Clubs
🍸 Cocktail Bars
🏛️ Private Venues & Events
🌿 Local Hidden Gems
✦ Full Access Package
04 Expected monthly volume *
1–5 per month Occasional use or pilot
6–20 per month Regular — small team or active clients
21–50 per month High volume — dedicated account needed
50+ / monthly retainer Enterprise — flat fee, priority access
Not sure yet — let's explore
05 Tell us about the opportunity *
What happens after you submit
Franco reviews every B2B enquiry personally. Allow 24–48 hours — you'll receive a real response built around your use case, not a template.
Enquiry received.

Franco will review your enquiry personally and get back to you within 24–48 hours with a real proposal — not a template, a conversation built around your needs.

B2B-XXXXXX

Questions in the meantime? B2B@velares.com

Franco reviews every B2B enquiry personally — allow 24–48 hours for a tailored response

Terms & Conditions
Velares®, Last updated: January 2025
1. Service Description
Velares is a personal concierge and access service based in Barcelona, operated by Franco. We act as an intermediary between clients and venues, securing reservations, guest list entries, VIP tables, and access to private spaces and local experiences across Barcelona.
2. Booking & Confirmation
A reservation is considered confirmed once Velares notifies you via email or WhatsApp. Confirmation is subject to venue availability. We aim to respond within 2 hours of receiving your request. All confirmed reservations are subject to the individual terms and conditions of each venue.
3. Payment
Payment is due upon confirmation or at checkout if you choose priority handling. All payments are processed securely via Stripe. Velares charges a service fee of €50 per request or €120 for a 3-request bundle. Prices are inclusive of VAT where applicable.
4. Cancellations & Refunds
Once a reservation has been confirmed by Velares, the service fee is non-refundable. Velares invests significant time and personal relationships to secure your booking. If you wish to cancel your reservation, you must do so directly with the venue according to their cancellation policy — Velares is not responsible for any cancellation fees charged by the venue. If Velares is unable to fulfil your request, a full refund will be issued immediately.
5. Changes to Reservations
Changing your reservation to a different venue constitutes a new request and requires an additional service fee. Time changes to existing reservations are possible only subject to venue availability. Velares will make every effort to accommodate time change requests but cannot guarantee them.
6. Venue Terms & Conduct
All clients must comply with the individual terms and conditions of each venue. Venues reserve the right to refuse entry at their discretion, including but not limited to: guests who are visibly intoxicated, guests who do not meet dress code requirements, and guests who arrive after the venue's maximum waiting time (typically 15 minutes). Velares strongly recommends arriving on time and presenting yourself appropriately. The final decision on entry and seating always rests with the venue.
7. Liability
Velares acts as an intermediary service only. We are not responsible for the quality, safety or conduct of any venue, nor for any injury, loss, or damage occurring at a venue. Velares is not responsible for personal belongings left at any venue. Our liability is limited to the service fee paid.
8. Contact
For all enquiries: hello@velares.com, WhatsApp: +41 78 449 5777, B2B enquiries: B2B@velares.com
Privacy Policy
Velares®, Last updated: January 2025, Compliant with GDPR (EU) 2016/679
1. Data Controller
The data controller for your personal data is Velares, operated by Franco, based in Barcelona, Spain. Contact: hello@velares.com
2. Data We Collect
We collect only the data necessary to fulfil your reservation request: full name, email address, phone number (optional), and request details (date, venue preference, party size). For B2B clients, we also collect company name, job title, and business needs.
3. How We Use Your Data
Your data is used exclusively to: (a) process and fulfil your reservation request; (b) communicate with you via email or WhatsApp; (c) send payment links via Stripe; (d) maintain a record of your booking history for service continuity. We do not use your data for marketing without your explicit consent.
4. Data Sharing
We share only the minimum necessary information with venues to confirm your reservation (typically: name and party size). We never sell your data. Payment data is processed directly by Stripe and is never stored on our servers.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the service and comply with legal obligations — typically 3 years for accounting records. You may request deletion of your data at any time by contacting hello@velares.com.
6. Your Rights (GDPR)
Under GDPR, you have the right to: access your personal data; rectify inaccurate data; request erasure ("right to be forgotten"); object to processing; request data portability. To exercise any of these rights, contact hello@velares.com. You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD).
7. Cookies
This website does not use tracking cookies. We do not use Google Analytics, Facebook Pixel, or any third-party tracking tools. The only external services used are Google Fonts (font loading), Formspree (form submission), and Stripe (payment processing), each with their own privacy policies.
8. Security
All data transmission is encrypted via HTTPS. Payment data is handled exclusively by Stripe's PCI-DSS compliant infrastructure.